Terms & Conditions
Welcome to Dura Mater Psychotherapy & Counselling. These Terms and Conditions govern your use of this website and any services offered through it. By accessing or using this web, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these terms, please do not use this website
Nature of Services
This website is intended to provide general information about psychotherapy services and to facilitate access to online counselling services, including appointment booking, inquiries, and communication related to services offered by the Practice.
This website itself does not provide psychotherapy, mental health treatment, diagnosis, or crisis support. Psychotherapy services are delivered only through scheduled sessions conducted via secure, approved online platforms (Jane App) and only after informed consent and intake requirements have been completed.
Use of this website does not establish a therapist-client relationship. A therapeutic relationship is established only once services formally begin.
Legal Nature of Policies and Terms
The Terms and Conditions, including related policies such as the Refund and Cancellation Policy and Privacy Police, are legally binding intended to establish clear expectations and define the legal relationship between the Practice and users of this website.
While psychotherapy services differ from the sale of products, these policies are designed to support compliance with applicable consumer protection laws and professional standards, where required. They also help promote transparency, reduce misunderstandings, and prevent disputes related to services, fees, or website use.
Use of Online Services
This website is used to support access to online psychotherapy services and related administrative functions. User agree to use the website only for lawful purposes and in manner consistent with these Terms and Conditions.
Online services are not intended for emergencies. If you are experiencing a mental health emergency or are at risk of harm to yourself or others, please contact local emergency services or a crisis support line in your area.